price montoring


We deliver it.

Technological excellence

Our double verification process enables providing data of the highest quality: 75% of mappings is done by our state-of-art Machine Learning algorithms, followed by manual verification and completion by the Quality Assurance Team.

For our most demanding clients we are able to provide even 99% SLA. Once the account is ready we provide regular quality checks to ensure data accuracy.

Customer Success Team

With Dealavo you receive more than just a standard customer support.

We provide each client with their own Customer Success Manager, responsible for taking care of any requests, optimizing the usage of Dealavo, sharing know-how and providing trainings on-demand.

What distinguishes our team is the quick response time. We try to respond to customer inquiries and to implement suggested changes as quickly as possible. As an example, when our clients want to update the list of monitored products – in 95% of cases the changes can be seen in the account the next morning at the latest.

  • Kate, Customer Success Manager Kate, Customer Success Manager
    I believe that better relationships with customers = more success for us and them. My satisfaction comes from helping the customer to maximize the value from Dealavo and helping them achieve their long-term goals.
  • Alexandra, Customer Success Alexandra, Customer Success
    In contact with the customer, the most important thing for me are kindness and individual approach - building a close relationship based on the needs and goals of each user. At Dealavo, we care for the success of our clients, therefore we try to facilitate their work with a wide range of functionalities and provide data to help them make important business decisions.
  • Rafal, International Customer Success
    When speaking with a customer the most important thing for me is listening carefully. Customers know best what are their needs, the item of the most significance is to hear them out.
  • Monica, International Customer Success Monica, International Customer Success
    Contact with people is what I like the most in my work. I derive satisfaction from helping clients and discovering their real needs. I like to be the customer’s „voice” within Dealavo company and take care of continuous improvement of our product. Happy customer=happy me. :)

Custom integrations

Open to our clients’ diverse needs, we provide a number of customizations such as:

  • integrations with clients’ databases, data warehouses and data pipelines
  • development of custom dashboards
  • Qlikview and Tableau developers on demand
  • custom data formats and reporting in Excel, CSV…

…and many more. You name it, we’re here to help.

Consulting services

In Dealavo we know that the utilization of data is just as important as its accuracy. Therefore we provide clients with consulting services in the fields of:

  • pricing and promotions
  • e-commerce marketing mix
  • e-commerce growth
  • trade policy
  • selective distribution
  • Greg, Head of Advisory Services Greg, Head of Advisory Services
    E-commerce is a new reality and different business velocity for well-established brands. We help them to distil what’s most important in the ocean of data and translate it into actionable insights. Very often leading to double-digit growth.